Hospital cases

Finau Naigulevu Turaga, Nadi Airport | Saturday, December 23, 2017
It's sad that some casualties in hospitals sometimes result from negligence or some overlooked basic detail.

From experience, professionals always overlook patients and customers because there is lack of genuine care, compassion with no bond, link or relationship to their clients.

If only we could treat people like how we would like to be treated, or imagine that the agitated customer in front of us, maybe our relative, or a dignitary, then I'm 100 per cent sure that our service will change to suit and delight customer expectation all the time and for every request.

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